Troubleshoot VM template uploads

The UI upload process is handled by the browser and there are some limitations.

If a file is not compatible with UI upload, you can upload it manually.

Manual upload requires access to the filesystem, so it should be done by a system administrator. See Importing Templates into the Appliance Library#Manual Upload.

For more Information about VM Templates, see Virtual Machine Template Guide

Note that downloading templates to the client requires access to the Appliance Manager IP address configured for the current datacenter.