Suspend or enable a user account

If you need to stop a user from working with or logging in to the platform on a temporary basis, you can suspend the user account.

To suspend a user account:

1. Go to Users → Select user
2. Click the pencil edit button. The user dialog will open
3. Go to Advanced, and unselect the Activated checkbox

The platform will suspend the account. When a user account is suspended, the platform will log the user out immediately. Be careful not to disable your own account! Fortunately, the main cloud administrator account cannot be disabled.

To enable the user account again, select the Activated checkbox.

If the user makes too many failed login attempts, the platform will automatically suspend their account for the account lock duration or until it is enabled by an administrator.