Manually reset a user password

If a user cannot automatically reset their password or if the user account is locked for too many password attempts, you can manually reset the password and unlock the account. 

To manually reset a user password:

1. Open the Users view and select the user
2. Click the Edit button at the top-right of the Users page. The user form will open.
3. Enter the new password
4. Recommended: go to Advanced and select the checkbox to Reset password on next login
5. If the user account is locked and you wish to unlock it, go to Advanced, and select the Activated option
6. Click Save. If the user is currently logged in, they will be automatically logged out when you save a new password,

The user password will be reset. Notify the user of their new password.