Enable two factor authentication

Your platform may offer or require two-factor authentication (2fa) to improve user login security with an additional authentication code. For platform configuration instructions, see Configure two factor authentication.

Before you begin:

• To use Google Authenticator to obtain the codes, install the Google Authenticator app on your cell phone. 
• To use email authentication to obtain the codes, check that you have a valid email address in your user account on the platform.

To enable two-factor authentication for your user account, do these steps:

1. Click on the user initials or user icon in the lower left corner of the screen, and from the menu, select Two-factor authentication.
2. Select the authentication method and click Enable

3. Copy the Backup codes from the configuration window to a secure place. You can use these codes to log in to the platform if the authentication cycle fails

   The platform will display Backup codes ONCE only

4. Authenticate according to your selected method
   • For Google Authenticator, use the Google Authenticator app on your cell phone to scan the QR code. Google will supply a verification code in the app. During login, the platform will request the Authentication code from the app. 
   • For email, during login, every time you enter your user name and password to log in, a code will be sent to the E-mail address registered in your user account. Enter the Authentication code in the Login dialog