Configure your user account

After you log in, you may need to edit your user account to update your details:

1. Click the User icon in the lower left-hand corner of the screen

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2. From the menu, select Edit user

3. Change your Password

4. To receive VM passwords, login authentication codes, and email notifications, enter your E-mail address and Phone number

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   Edit the general details of your user account

5. Go to Advanced and add your Public key for remote access to VMs

If you are using a single sign on, you may need to ask your system administrator to update your details.

Your platform may offer or require two-factor authentication (2fa) to improve user login security with an additional authentication code.
For platform configuration instructions, see Configure two factor authentication .

Before you begin:

• To use Google Authenticator to obtain the codes, install the Google Authenticator app on your cell phone. 

• To use email authentication to obtain the codes, check that you have a valid email address in your user account on the platform.

To enable two-factor authentication for your user account, do these steps:

1. Click on the user initials or user icon in the lower left corner of the screen, and from the menu, select Two-factor authentication.

2. Select the authentication method and click Enable

3. Copy the Backup codes from the configuration window to a secure place. You can use these codes to log in to the platform if the authentication cycle fails

1. Authenticate according to your selected method

• For Google Authenticator, use the Google Authenticator app on your cell phone to scan the QR code.
  Google will supply a verification code in the app. During login, the platform will request the Authentication code from the app. 

• For email, during login, every time you enter your user name and password to log in, a code will be sent to the E-mail address registered in your user account.
  Enter the Authentication code in the Login dialog

Enabling two factor authentication

Two-factor authentication with Google Authenticator with backup codes and QR code

Login with two-factor authentication