Configure Email Templates



Introduction to platform messages

The Abiquo platform sends emails and SMS messages to users for:

  • two-factor authentication
  • user password reset
  • guest password notifications
  • monitoring alert notifications

You can customize these messages as required.




Configure custom platform messsages

Abiquo creates email messages from the HTML template files (".Template.mustache"). It inserts values from the platform and from your variables file (".properties"). To customize these emails, the basic process is to create your own version of the language files.

Before you start to customize emails or if you have any issues, here is a checklist to work through

  • Check or configure the properties for your email server (see Abiquo Configuration Properties#server).
  • If you have reseller users, edit their enterprises and check or configure their email server properties
  • Check and optionally change the abiquo.properties for all email templates (see Abiquo Configuration Properties#mail)
    • The default email template path is on the Abiquo API Server

      abiquo.mail.path=/opt/abiquo/config/mail
    • The default character set is UTF-8

      abiquo.mail.charset=UTF-8
    After you change these properties, you must restart the Tomcat server
  • Notes
    • The mail folder and its files must be owned by the tomcat user
    • To apply a change to a message subject property, you must restart the Tomcat server



Customize reset password emails




Customize two factor authentication emails




Customize guest password emails




Customize guest password emails for SMS




Customize monitoring alert emails

Copyright © 2006-2022, Abiquo Holdings SL. All rights reserved