Customize email and SMS messages

Introduction to platform messages

The Abiquo platform sends emails and SMS messages to users for:

• two-factor authentication

• user password reset

• guest password notifications

• monitoring alert notifications

You can customize these messages as described in the pages linked below.

Configure custom platform messages

Abiquo creates email messages from HTML template files using a tool called Mustache. Mustache inserts values from your platform and from your variables files.

Before you customize messages, do these steps:

1. Configure the properties for the email server that Abiquo will use (see Abiquo configuration properties, and search for .server.).

2. If you have resellers, edit their enterprises to configure their email servers

3. Configure the abiquo.properties for all email templates (see Abiquo configuration properties, and search for .mail.)

   1. The default email template path is on the Abiquo API Server.

      abiquo.mail.path=/opt/abiquo/config/mail

      This folder and all files must be owned by the tomcat user

   2. The default character set is UTF-8

      abiquo.mail.charset=UTF-8

4. Configure each message following the instructions linked below. For each message, you will create an HTML template file (with the suffix .Template.mustache) and a variables file (with the suffix .properties)

5. To apply changes to abiquo.properties and changes to message subject properties, restart the Tomcat server

Customize reset password emails

For details of password functionality, see Configure passwords

• See Customize emails to reset password

Customize two factor authentication emails

For details of how to configure 2fa, see Configure two factor authentication

• See Customize emails for two factor authentication

Customize guest password emails

For details of how to configure guest passwords, see the Guest setup page.

• See Customize emails for guest password

Customize guest password emails for SMS

For details of how to configure guest passwords, see the Guest setup page.

• See Customize emails for guest password SMS

Customize monitoring alert emails

For details of how to configure Monitoring, see Configure VM monitoring and metrics

• See Customize emails for monitoring alert