Configure custom platform messages

Introduction to platform messages

The Abiquo platform sends emails and SMS messages to users for:

• two-factor authentication

• user password reset

• guest password notifications

• monitoring alert notifications

You can customize these messages as required.

Configure custom platform messages

Abiquo creates email messages from the HTML template files (".Template.mustache").
It inserts values from the platform and from your variables file (".properties").
To customize these emails, the basic process is to create template files and your own version of the language files.

Before you start to customize emails or if you have any issues, here is a checklist to work through

• Check or configure the properties for your email server (see Abiquo configuration properties, and search for “.server.”).

• If you have reseller users, edit their enterprises and check or configure their email server properties

• Check and optionally change the abiquo.properties for all email templates (see Abiquo configuration properties, and search for “.mail.”)

  • The default email template path is on the Abiquo API Server

    abiquo.mail.path=/opt/abiquo/config/mail

  • The default character set is UTF-8

    abiquo.mail.charset=UTF-8

     

  After you change these properties, you must restart the Tomcat server

• Notes

  • The mail folder and its files must be owned by the tomcat user

  • To apply a change to a message subject property, you must restart the Tomcat server

Customize reset password emails

• For details of password functionality, see Configure passwords

• See Customize emails to reset password

Customize two factor authentication emails

• For details of how to configure 2fa, see Configure two factor authentication

• See Customize emails for two factor authentication

Customize guest password emails

• For details of how to configure guest passwords, see the Guest setup page.

• See Customize emails for guest password

Customize guest password emails for SMS

• For details of how to configure guest passwords, see the Guest setup page.

• See Customize emails for guest password SMS

Customize monitoring alert emails

• For details of how to configure Monitoring, see Configure VM monitoring and metrics

• See Customize emails for monitoring alert