Connect to a virtual machine

The platform enables you to connect to a console of a deployed and powered on VM for remote access. 

• The following configuration is required before you deploy the VM in public cloud.

  • Your user account must have an SSH Public key

  • The VM must have a firewall to allow SSH, or RDP for Windows

  • In AWS the VM must have a private IP on a public subnet and a public IP. The firewall must allow SSH for Linux and Windows VMs

  • In Azure the VM must have a public IP

• Remember that it may take up to 15 minutes after deploy for the initial guest password to propagate to a VM, especially for Windows systems

To connect to your VM with a console.

1. To obtain the default username and password, go to the VM details on the General tab and click Default credentials

2. To open the connection, on the VM control panel, click the console icon

   Open

   

3. A console should open to allow you to log in to your VM. The platform will automatically complete the Username

   • For Windows VMs on Azure, enter the Password

   • For all Linux VMs, and for Windows VMs on AWS, enter the SSH private key (also called the Decryption key)

The remote access connection to the VM will open and you can log in and work with the VM. 

• Remember to change your administrator password as soon as possible.

Troubleshooting:

• On ESXi, you cannot change the remote access password using hot reconfigure. You must restart the VM for the password change to take effect