Troubleshooting VM template disks

If a template or disk operation is unable to complete due to a system issue, it may seem to be in progress indefinitely. And when you try to delete a problem disk, you may see an error such as:

VIMAGE-30: "Cannot delete virtual machine template because conversions are in progress.

In this case, you may need to delete the disk directly in the file system or change the state of the VM template internally in the platform. Please contact Support for more information.

Effectively you will put your template into the NOT_AVAILABLE state. In the UI, this is called the Deleted state.

To display Deleted templates in the Apps library:

Open the Apps library, select your datacenter and click Refresh
Click on the filter button, select Deleted and click Accept

The platform will now display the deleted templates with the red X symbol as shown in the following screenshot