Customize email and SMS messages

1 Introduction to platform messages
2 Configure custom platform messages
3 Customize reset password emails
4 Customize password expiration notifications
5 Customize two factor authentication emails
6 Customize guest password emails
7 Customize guest password emails for SMS
8 Customize monitoring alert emails

Introduction to platform messages

The Abiquo platform sends emails and SMS messages to users for:

two-factor authentication
user password reset
guest password notifications
monitoring alert notifications
password expiry notifications

You can customize these messages as required.

Configure custom platform messages

Abiquo creates email messages from HTML template files using a tool called Mustache. Mustache inserts values from your platform and from your variables files.

Before you customize messages, do these steps:

Configure the properties for the email server that Abiquo will use (see Abiquo configuration properties, and search for .server.).
If you have resellers, edit their enterprises to configure their email servers
Configure the abiquo.properties for all email templates (see Abiquo configuration properties, and search for .mail.)
1. The default email template path is on the Abiquo API Server.
  abiquo.mail.path=/opt/abiquo/config/mail
  This folder and all files must be owned by the tomcat user
2. The default character set is UTF-8
  abiquo.mail.charset=UTF-8
Configure each message following the instructions linked below. For each message, you will create an HTML template file (with the suffix .Template.mustache) and a variables file (with the suffix .properties)
To apply changes to abiquo.properties and changes to message subject properties, restart the Tomcat server