Troubleshooting Abiquo billing integration

We recommend that you edit the sample configuration files and change them to suit your environment.

A usage is not in the billing output

Check the configuration of the usage in the billing.properties and the connector properties files (csv.properties and dbms.properties)

1. You need to specify a usage name in both files 

   1. For example, hypervisor_1_name=VMX_04

   2. The billing connector gets the name from the billing.properties and looks for the same name in the csv.properties. 

   3. if the name is not found, it will ignore the usage

2.   You need to specify usage properties in both files with different property names 

   1. For example, hypervisor_usage=true in billing.properties and hypervisors=true in csv.properties

   2. The setting hypervisors=true means that you want to generate usages for hypervisors in your CSV file. Usages are optional in the output file or DBMS

The BillingSystemID value is not in the billing output

Check that the account_provider_mapping value is properly configured for the connector.

General troubleshooting

If something goes wrong with billing, the first step is to check the logs!

You can find the logs in the logs subfolder.

Configure the logging level in the logback.xml file.

The levels you can set for com.abiquo.billing are DEBUG, INFO, WARN, and ERROR.

Open

Billing log configuration in the logback.xml file