Troubleshooting when you deploy a VM

1 VM does not deploy from a valid OVA file
2 VM does not deploy due to VLAN tag error
3 VM does not obtain a network interface

VM does not deploy from a valid OVA file

When you upload an OVA template into Abiquo, and create a VM, then the VM may fail to boot from the disk and just try to do a network boot/PXE. However, if you deploy the same OVA directly into vCenter, then it deploys fine.

This issue may occur when the VM requires UEFI boot but this option is not selected on the VM template.

To resolve the issue, edit the VM template, go to the Advanced tab, and select the UEFI boot checkbox.

VM does not deploy due to VLAN tag error

The first time you deploy a VM in a new virtual datacenter, the platform will assign a tag for the VM’s private network. If the platform cannot assign a tag, the VM will not launch and the deploy will roll back.

When you create a rack, you assign a range of tags for private networks, and this range is where the platform will try to get the tag from. See Create a rack on the Networks tab. To check the minimum and maximum network tags, and excluded tags, in your environment, edit your rack.

For more details of how VLAN allocation works, see VLAN allocation algorithm | Simplified VLAN allocation algorithm.

Finally, here are some SQL queries that may help you to finish diagnosing the problem:

SELECT * FROM rack;

SELECT vdc.idVirtualDataCenter, na.idRack
FROM vlan_network_assignment na
INNER JOIN virtualdatacenter vdc on vdc.idVirtualDataCenter = na.idVirtualDataCenter;

VM does not obtain a network interface

The VM deploys but the network interface is down.

The open-vm-tools use scripts to manage network settings, and these tools require Perl.

Check the log at /var/log/vmware-imc/toolsDeployPkg.log to see if there is an error because Perl is not available:

Command to exec : /usr/bin/perl
sizeof ProcessInternal is 56
Returning, pending output from stdout
Returning, pending output from stderr
Process exited normally after 0 seconds, returned 127

To fix this issue, do these steps:

On your VM, add a network interface
Install Perl
Optionally, upgrade open-vm-tools
Create a new OVA and save load it into Abiquo