Starting Abiquo for the first time

First login

After Abiquo is installed, by default you can access the platform through the web interface.

The Abiquo client is compatible with the latest versions of major web browsers. For more details, see Abiquo infrastructure guide#User Interface.

Enter this URL in your browser:

Then enter the User "admin" and the Password supplied by Customer Support.   

If you have installed the platform from an OVA file, the default logins are:

• Users & Organizations:

  • Enterprise: Abiquo

  • Cloud Administrator (Complete access to all functionality)

    • Username: admin

    • Password: xabiquo

  • Enterprise User (Virtual applications only)

    • Username: user

    • Password: xabiquo

Edit your user account details

Use two factor authentication

The main menu

Obtain a trial license

Add a license

Error messages and logs in the UI

At some point you may see a warning "toast" message in the bottom right-hand corner of your screen. This message will pop up and stay on the screen until it is clicked, or for a few seconds only. 

Click here to show/hide the screenshot

Open

To review the messages that have appeared in the UI during the current session, click the user icon at the bottom left of the screen and select Logs.
A popup will open with details of recent error messages. You can copy error message text from this popup. Further details of any events in the platform can be found in Events view

Refresh the display in the UI

By default in Abiquo, the data on the screen will automatically refresh every 10 minutes. 
There is a separate refresh interval of 5 seconds for when you deploy VMs. You can configure the default refresh intervals in Configuration view. 

As you are working in Abiquo, to manually update the screen to display the latest data from the API, click the Refresh button in the top right-hand corner of the screen.

Open

Help using Abiquo

To open the help page for a pop-up in Abiquo, click the wiki links help '?' button in the top-left corner of a pop-up. 

To open the Abiquo tutorials available for your user role, click the user icon at the bottom left of the screen and from the menu, select Tutorials.

To open the cloud platform documentation, click the Documentation icon. Or click on the help icon in the top left corner of any dialog box.

Troubleshooting first login

When you connect to the Abiquo server, make sure you are using the correct protocol for your server (HTTPS).
The Abiquo client will download to your browser.
If you cannot log in and there is no problem with your user account, there may be a problem with the connection to the Abiquo Server.
Check the UI configuration of the API in the client-config-custom.json file ("config.endpoint":"http://<serverIPaddress>/api",). See Configure Abiquo UI.
There could also be a problem with the connection to the Abiquo database. Check that MySQL is running and check the jdbc connection details.

Support

To display the Abiquo Support contact information, click on the user icon at the bottom left of the screen and select Support

The default message is:

Designated Support Contacts can raise support tickets here.
If you are not a Designated Support Contact, please contact your organization's support personnel to obtain support for this product.

The word "here" is linked to http://support.abiquo.com . 

Configuration

To configure the display of the help button and the URLs of the help pages, see Configuration View#Wiki Links Tab

To configure the URL for the Documentation link, see Configuration View#Dashboard.

To customize the Support message, edit the message text in the UI language files. See Abiquo UI client language configuration#CustomizeAboutandSupportMessages