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An example of a hierarchy of tenants could be a chain of retail stores with a head office and regional offices, as well as the stores themselves. The head office may manage the regional offices, and the regional offices may manage the stores. The IT department in the head office and the IT department in the regional office may both share VM templates with the stores.
Tenant hierarchy example
You can use tenant scopes to:
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- Multinational scope
- Reseller1 scope
- Customer1 scope
- Dept1 scope
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Manage enterprises in scope
When an enterprise is in your user scope, you can manage the enterprise and its users and resources such as VM templates, depending on your user role and privileges.
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- "Customer1"
- "Unit1"
- "Unit2".
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Share resources to enterprises in a scope beneath your scope
When an enterprise is in a scope beneath your scope, you can share resources with the users of the enterprise. For example, you can share VM templates and configuration blueprints.
- An administrator with the Multinational scope could share templates and blueprints with users in all of the enterprises.
- An administrator with the Resellerl1 scope could share to the enterprises in the scopes beneath their scope, which means the Customer1 scope and the optional Dept1 scope.
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How to create a scope hierarchy
To create a scope hierarchy:
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An administrator does not need to have their own enterprise in scope. In this case they will still be able to access the Apps library but they won't be able to edit the public cloud credentials or manage users. |
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Configure a reseller
The reseller enterprise can provide public cloud credentials to customers. And the reseller will receive aggregate billing reports for customers. In the above example, "Customer1" would be a reseller in its scope and scope hierarchy.
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This tenant will be marked with a (R) in the tenant list, indicating that the enterprise is a reseller.
Create an account in public cloud account for the customer of a reseller
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Configure a key node at the top of the customer hierarchy for data aggregation
The enterprise at the top of a customer hierarchy can be set as the key node for data aggregation. In the above example, "Customer1" would be a key node in its scope and scope hierarchy.
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