{"type":"doc","content":[{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"toc","parameters":{"macroParams":{"minLevel":{"value":"1"},"maxLevel":{"value":"7"}},"macroMetadata":{"macroId":{"value":"06d034e8e2e60b9c1fcb00fb9387c745"},"schemaVersion":{"value":"1"},"title":"Table of Contents"}},"localId":"bf3691c4-1eb1-4d1c-82d5-ecc27ae49c74"}},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"This page describes a ","type":"text"},{"text":"reseller hierarchy","type":"text","marks":[{"type":"em"}]},{"text":" with reseller and customer tenant levels that will enable you to use features for managing or operating public or private cloud resellers, and Azure CSP or AWS partner accounts.","type":"text"}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Basic reseller hierarchy","type":"text"}]},{"type":"paragraph","content":[{"text":"Usually you will represent a reseller with a reseller enterprise, and their customers with customer enterprises. ","type":"text"}]},{"type":"paragraph","content":[{"text":"So you can create a basic reseller hierarchy with just two levels.","type":"text"}]},{"type":"paragraph","content":[{"text":"Diagram: basic reseller hierarchy","type":"text"}]},{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"mermaid","parameters":{"macroParams":{"fileName":{"value":"mermaid_1655114480704"},"theme":{"value":"neutral"},"version":{"value":"14"},"__bodyContent":{"value":"{\"diagramDefinition\":\"graph LR\\r\\nA(Reseller enterprise)\\r\\nA-->B(Customer1 enterprise)\\r\\nA-->C(Customer2 enterprise)\\r\\nsubgraph Reseller hierarchy\\r\\n A\\r\\n B\\r\\n C\\r\\nend\"}"}},"macroMetadata":{"macroId":{"value":"9e0c1b58-0dc0-437f-a94b-b65ccae7c67d"},"schemaVersion":{"value":"1"},"placeholder":[{"type":"icon","data":{"url":"https://mermaidchart.herokuapp.com/images/mermaid_82.png"}}],"title":"Mermaid Integration for Confluence"}},"localId":"a24c0add-e80b-46f6-9a2e-4daf623d1c0f"}},{"type":"paragraph","content":[{"text":"Abiquo defines the reseller hierarchy using Abiquo scopes.","type":"text"}]},{"type":"rule"},{"type":"heading","attrs":{"level":2},"content":[{"text":"Multi-level reseller hierarchy","type":"text"}]},{"type":"paragraph","content":[{"text":"Customers can have further levels, such as, departments. In public cloud, the departments may have their own AWS accounts or Azure Plans subscriptions.","type":"text"}]},{"type":"paragraph","content":[{"text":"So an example of a reseller hierarchy of cloud tenants could be:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Platform owner → reseller → customers → departments.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"The following diagram shows a multi-level reseller hierarchy","type":"text"}]},{"type":"paragraph","content":[{"text":"Diagram: multi-level reseller hierarchy","type":"text"}]},{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"mermaid","parameters":{"macroParams":{"fileName":{"value":"mermaid_1655114480704"},"theme":{"value":"neutral"},"version":{"value":"13"},"__bodyContent":{"value":"{\"diagramDefinition\":\"graph LR\\r\\n\\r\\n\\r\\n\\r\\nA(Reseller enterprise)\\r\\nA-->E(Customer
enterprise)\\r\\nA-->B(Customer
key node
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department 1)\\r\\nB-->D(Customer
department 2)\\r\\n\\r\\n\\r\\nsubgraph Reseller hierarchy\\r\\n A\\r\\n B\\r\\n C\\r\\n D\\r\\n E\\r\\nend\"}"}},"macroMetadata":{"macroId":{"value":"9b57f9ef-ffc4-45ad-859d-3af1fc6f8695"},"schemaVersion":{"value":"1"},"placeholder":[{"type":"icon","data":{"url":"https://mermaidchart.herokuapp.com/images/mermaid_82.png"}}],"title":"Mermaid Integration for Confluence"}},"localId":"ea4e7c30-9e1a-4e2b-bb23-c59521f4180a"}},{"type":"paragraph"},{"type":"heading","attrs":{"level":2},"content":[{"text":"Define a multi-level reseller hierarchy with scopes","type":"text"}]},{"type":"paragraph","content":[{"text":"In public cloud, a typical reseller hierarchy will have customers and the customers may have an additional level of enterprises for multiple tenant subscriptions or accounts.","type":"text"}]},{"type":"paragraph","content":[{"text":"Each customer will have its own scope and the ","type":"text"},{"text":"Parent scope","type":"text","marks":[{"type":"strong"}]},{"text":" of the customer scope should be the ","type":"text"},{"text":"Reseller scope","type":"text","marks":[{"type":"code"}]},{"text":".","type":"text"}]},{"type":"paragraph","content":[{"text":"Diagram: multi-level reseller hierarchy created with scopes ","type":"text"}]},{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"mermaid","parameters":{"macroParams":{"fileName":{"value":"mermaid_1675759715283"},"theme":{"value":"neutral"},"version":{"value":"8"},"__bodyContent":{"value":"{\"diagramDefinition\":\"flowchart LR\\nA(Reseller
enterprise)\\nB(Customer1
key node
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enterprise)\\nB-->D(Subtenant2
enterprise)\\n\\nsubgraph ResellerScope\\n A\\nend\\nsubgraph Customer1Scope\\n B\\nend\\nsubgraph Reseller hierarchy\\n ResellerScope-->Customer1Scope\\nend\\nsubgraph GlobalScope\\nend\\nGlobalScope-->ResellerScope\\n\\nsubgraph Customer1Scope\\n direction LR\\n B\\n C\\n D\\nend\"}"}},"macroMetadata":{"macroId":{"value":"b2aedc1b-063e-4060-972c-99ab7af3d7b1"},"schemaVersion":{"value":"1"},"placeholder":[{"type":"icon","data":{"url":"https://mermaidchart.herokuapp.com/images/mermaid_82.png"}}],"title":"Mermaid Integration for Confluence"}},"localId":"c261d1f4-5d9a-4167-b2cb-986f76524b85"}},{"type":"heading","attrs":{"level":2},"content":[{"text":"Reseller hierarchy options","type":"text"}]},{"type":"paragraph","content":[{"text":"If a customer has their own public cloud account, which they contracted directly from the provider, then you may add their cloud account with a key node, as shown with ","type":"text"},{"text":"Customer2","type":"text","marks":[{"type":"code"}]},{"text":" in the diagram below. ","type":"text"}]},{"type":"paragraph","content":[{"text":"If each subtenant will manage its own users, you can also create individual scopes for the subtenant enterprises. This model is shown with ","type":"text"},{"text":"Customer3","type":"text","marks":[{"type":"code"}]},{"text":" in the diagram below.","type":"text"}]},{"type":"paragraph","content":[{"text":"Diagram: A complex reseller hierarchy, showing some possible enterprise and scope models.","type":"text"}]},{"type":"extension","attrs":{"layout":"default","extensionType":"com.atlassian.confluence.macro.core","extensionKey":"mermaid","parameters":{"macroParams":{"fileName":{"value":"mermaid_1675759715283"},"theme":{"value":"neutral"},"version":{"value":"7"},"__bodyContent":{"value":"{\"diagramDefinition\":\"flowchart LR\\nA(Reseller
enterprise)\\nB(Customer1
key node
enterprise)\\nD(Customer2
key node
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enterprise)\\nB-->E(Subscription2
enterprise)\\nF(Customer3
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enterprise)\\nG(Department1)\\nH(Department2)\\nsubgraph ResellerScope\\n A\\nend\\nsubgraph Customer1Scope\\n direction LR\\n B\\n C\\n E\\nend\\nsubgraph Customer2Scope\\n D\\nend\\nsubgraph GlobalScope\\nend\\nsubgraph Customer3Scope\\n F\\nend\\nsubgraph Department1Scope\\n G\\nend\\nsubgraph Department2Scope\\n H\\nend\\nsubgraph Customer3\\nCustomer3Scope\\n Department1Scope\\n Department2Scope\\nend\\nsubgraph Reseller hierarchy\\n ResellerScope\\n Customer1Scope\\n Customer2Scope\\n Customer3\\nend\\nGlobalScope-->ResellerScope\\nResellerScope-->Customer1Scope\\nResellerScope-->Customer2Scope\\nResellerScope-->Customer3Scope\\nCustomer3Scope-->Department1Scope\\nCustomer3Scope-->Department2Scope\"}"}},"macroMetadata":{"macroId":{"value":"215202a2-6511-4c7a-9ffd-ad299cc7eecf"},"schemaVersion":{"value":"1"},"placeholder":[{"type":"icon","data":{"url":"https://mermaidchart.herokuapp.com/images/mermaid_82.png"}}],"title":"Mermaid Integration for Confluence"}},"localId":"2e462e1b-44ea-49ec-b968-aab56b178cac"}},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"Diagram: Another example of a reseller hierarchy","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"center","width":80.0},"content":[{"type":"media","attrs":{"width":893,"alt":" An example of a reseller hierarchy","id":"2c9c90ac-a416-4cd0-9afb-f15cd06e8af7","collection":"contentId-411631657","type":"file","height":534}},{"type":"caption","content":[{"text":"An example of a reseller hierarchy","type":"text"}]}]}],"version":1}