To create a tenant administrator user:

1. Go to Users view

2. Optionally, select an enterprise 

3. Go to the Users tab

4. Click the + add button to add a user and complete the dialog

5. Enter General information

   1. Role: select ENTERPRISE_ADMIN or similar

   2. Scope: select a scope that contains the enterprise/s that the administrator will manage, for example, to manage users
      

      

      For more details see table of field descriptions below.

6. Limit access to VDCs and enter Advanced details as required

7. Click Save

The platform will create the user in the current enterprise.

Field descriptions for Create user

Administrators create backup policies to present backups to cloud users for self-service. When users configure a VM, they can select a backup policy and they may be able to perform some additional configuration.

You can control user access to backup policies for each tenant.

You can select backup policy options and assign privileges to give users more or less control over backup policy configuration.

And of course, you can include backup as a service as part of your pricing models, to bill your cloud users for backup policies and backup storage by GB.

To create a new backup policy:

1. In Infrastructure, go your datacenter or public cloud region

2. Go to Backup policies

3. Click the + add button and enter the details

   

   1. Code: this identifies the policy and it must be unique in the datacenter. Abiquo uses the Code attribute to match policies that the administrator already created in the backup system. For more details, see the backup plugin configuration documentation

4. Go to Complete backup. Abiquo backup plugins support complete backups only

5. Select from the backup options to include in the policy

   1. Defined hour: The Veeam backup integration does not support this option

   2. Hourly: A backup at an interval of hours. Enter an integer less than 24

   

6. For each field in the backup type, choose how to set the values: 

   1. Fixed: set in backup policy

   2. Don't apply: set by backup system

   3. Define in VM: the user must set the value and will require the appropriate privileges to save a VM with an advanced backup policy.

      

    Veeam will always back up ALL disks when performing a backup. To prevent the display of the Select disks option, to let users select individual disks:

   1. Remove the user privilege to Manage virtual machine backup disks

7. Click Save

After you create a policy, you must allow the tenants to use the policy for their VMs:

1. Edit the enterprise and edit the Datacenter (or public cloud region) on the Backups tab. See
   https://abiquo.atlassian.net/wiki/spaces/doc/pages/311377504/Configure+an+enterprise+in+a+cloud+location#Allow-a-tenant-to-use-backup-polices-in-a-datacenter

2. Control user VM backup access with privileges.

   The default standard USER and ENTERPRISE_ADMIN roles do not have access to the Backups tab of the VM. If an administrator assign a backup to the VM, the backup symbol displays on the VM icon but there are no other details of the backup for these users.

   

   The backup privileges that you can assign to user roles are:

   • Manage virtual machine backup configuration:

     • Lets the user access the Backup tab of VM

     • Lets the user select backup policies and so on

   • Manage virtual machine backup schedule

     • Lets the user set specific backup dates and times (advanced configuration) for backup policies.

       • Required for users with Manage virtual machine backup configuration to save changes to VMs with policies with the Define in VM option. If the user can manage backup configuration but does not have this policy, saving the VM will fail with an error.
         

         

   • Restore virtual machine backups

   • Manage virtual machine backup disks

Users with backup privileges can now add backups as described at VM backups.