Page Comparison

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1. Check that all services are up with the following command

   Code Block
   ps aux | grep service_name

2. Manually start any services that are not running, such as KairosDB

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Troubleshoot 500

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monitoring 30 error

If Abiquo cannot connect to the monitoring server, then it will usually trigger the following error.

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1. Check the monitoring queue in RabbitMQ (on the API server or Datanode server)

   Code Block

   # rabbitmqctl list_queues messages consumers name Listing queues 0 0 abiquo.vmactionplan.execution 0 1 abiquo.scheduler.slow.requests 0 1 abiquo.scheduler.fast.requests 0 1 abiquo.vsm.eventsynk 0 1 abiquo.actionplan.execution 0 1 abiquo.nars.requests.mothership7 0 1 abiquo.nodecollector.notifications 0 0 abiquo.vappspec.parking-expect-no-consumers 0 1 watchtower.alarm.notificacion 0 1 abiquo.bpm.notifications 0 1 abiquo.tracer.traces.tenantevents.mothership7 0 1 abiquo.nars.requests.mothership-pcr 0 1 watchtower.events.event 0 1 abiquo.virtualfactory.notifications 0 1 abiquo.datacenter.requests.mothership7.virtualfactory 0 1 abiquo.api.synchrs.requests 0 1 abiquo.tracer.traces.userevents.mothership7 0 0 abiquo.pcrsync.parking-expect-no-consumers 0 1 abiquo.nars.responses 0 0 abiquo.vmactionplan.schedule 0 1 abiquo.scheduler.requests 0 1 abiquo.am.notifications 0 0 abiquo.datacenter.requests.mothership7-pcr.virtualfactory 0 1 abiquo.vappspec.messages 0 1 abiquo.pcrsync.messages 0 1 abiquo.tracer.traces.allevents.mothership7 0 1 abiquo.ha.tasks 0 1 abiquo.datacenter.requests.mothership7.bpm 204 1 watchtower.alarm.evaluation 0 1 abiquo.actionplan.schedule 0 1 abiquo.datacenter.requests.mothership-pcr.virtualfactory 0 1 abiquo.virtualmachines.definitionsyncs 0 1 abiquo.tracer.traces.eventpersister.mothership7

   If there are watchtower.alarm.evaluation events in the queue, check the watchtower host.

2. Check that the location of the watchtower host is correctly configured in the abiquo.properties file

   Code Block
   # cat /opt/abiquo/config/abiquo.properties | grep watchtower.host abiquo.watchtower.host = monitoring.bcn.abiquo.com

3. Check for storage space in on the watchtower.host

4. Remove files older than 30 days.

   Code Block
   find /var/lib/cassandra/data/kairosdb/data_points -mtime +30 -print -delete;

5. Check if the services are listening.

   Code Block

   # netstat -tlpn Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 0.0.0.0:9160 0.0.0.0:* LISTEN 3565/java tcp 0 0 127.0.0.1:3306 0.0.0.0:* LISTEN 3930/mysqld tcp 0 0 127.0.0.1:43605 0.0.0.0:* LISTEN 3565/java tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 3559/sshd tcp 0 0 10.60.20.32:7000 0.0.0.0:* LISTEN 3565/java tcp 0 0 127.0.0.1:7199 0.0.0.0:* LISTEN 3565/java tcp6 0 0 :::9100 :::* LISTEN 3562/node_exporter tcp6 0 0 0.0.0.0:9042 :::* LISTEN 3565/java tcp6 0 0 :::22 :::* LISTEN 3559/sshd tcp6 0 0 :::36638 :::* LISTEN 3561/java

6. Reboot the server because a service restart does not make the Cassandra service start correctly.  After After the monitoring server reboot, make sure all services are up and running.
   If KairosDB starts up too quickly after Cassandra, it will fail. Then Abiquo will throw exceptions from Emmett about connection refused to localhost. To resolve this issue, on the monitoring server start KairosDB manually.

Monitoring services logs location

When troubleshooting any issues, it is also worth checking the log files:
Kairosdb:
/opt/kairosdb/log/kairosdb.log

Cassandra:
/var/log/cassandra/cassandra.log
/var/log/cassandra/debug.log
/var/log/cassandra/system.log

Abiquo-Emmet:
/var/log/emmett.log
/var/log/emmett-metrics.log

Abiquo-Delorean:
/var/log/delorean.log
/var/log/delorean-metrics.log