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  1. To obtain the default username and password, go to the VM details on the General tab and click Default credentials

  2. To open the connection, on the VM control panel, click the console icon

    Image Removed To connect to a VM, click the console button on the control panelImage Added
  3. A console should open to allow you to log in to your VM. The platform will automatically complete the Username

    • For Windows VMs on Azure, enter the Password

    • For all Linux VMs, and for Windows VMs on AWS, enter the SSH private key (also called the Decryption key)

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  • Remember to change your administrator password as soon as possible.

Troubleshooting:

  • On ESXi, you cannot change the remote access password using hot reconfigure. You must restart the VM for the password change to take effect