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This document provides a list of quick answers to issues caused by incorrect configuration.

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Verify that you correctly configured the network when you installed Abiquo. If you configured one of the NICs using DHCP, it has to deliver a hostname and gateway address. To verify this is properly configured, access the /etc/hosts file and check if your hostname appears in it; if not, add it.

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When creating a new physical data center, Abiquo gives an error that some of the remote services aren't properly configured although every check is green.

Solution
  1. Review the NFS configuration in the file at /opt/abiquo/config/abiquo.properties.

  2. Restart the Tomcat server

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  1. service abiquo-tomcat restart

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  1. .

  2. Check there is a file in the directory /opt/vm_repository/ named

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  1. .abiquo_repository

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  1. .

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Catalogue problems

Downloaded VM templates do not appear in the catalogue

Symptoms
  • The server has been installed or restarted recently.

  • Images appear as downloaded in the remote repository.

  • No images appear in the

    appliance library

    catalogue.

Solution

Check that the NFS repository is correctly configured.

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Appliance manager problems

Appliance manager is not working

Symptoms
  • Appliance manager is not working

  • NFS server is located on the same machine as the remote services.

  • Error message: "Can't validate

    ''

    abiquo.appliancemanager.repositoryLocation

    ''

    of 127.0.0.1:/opt/vm_repository. It's a local repository"

Solution

Disable the check for mounted repositories by setting the property "abiquo.appliancemanager.checkMountedRepository" to false on /opt/abiquo/config/abiquo.properties. By default this property is set to true.

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Virtual datacenter problems

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The problem is there are not physical machines with enough resources (HD, CPU, RAM) to deploy the virtual machineVM.
There are 2 possible Possible solutions include:

  • Undeploy some

    virtual machines

    VMs

  • Make sure you have a physical machine with enough resources to be able to deploy

Hyper-V

Hyper-V does not deploy images

Symptoms

An error occurred when calling the deploy operation in a Hyper-V machine. This error appears in the log:

Code Block
13:02:15.374 INFO  c.a.v.machine.impl.AbsHyperVMachine - Cloning the virtual disk from: \\10.60.1.72\opt\vm_repository\1\rs.bcn.abiquo.com\centos_vhd\cent
os.vhd to C:\\ABQ_50a782d5-e535-425d-a552-545eb699d849.vhd 
13:02:15.601 ERROR c.a.v.utils.hyperv.HyperVUtils - Monitoring job result error:
        ErrorCode: 32768 ErrorDescription: 'The system failed to convert '\\10.60.1.72\opt\vm_repository\1\rs.bcn.abiquo.com\centos_vhd\centos.vhd'. Error
 Code: The network name cannot be found.
13:02:15.614 ERROR c.a.v.machine.impl.AbsHyperVMachine - Failed to deploy machine :
org.jinterop.dcom.common.JIException: An error was occurred when calling an operation in a Hyper-V machine
Solution

Although the URI is correct, Hyper-V accesses the filesystem using Samba. In Samba, the directory is aliased as vm_repository. To change this directory go to the server, /opt/abiquo/config (remember that this path could be in a chroot system). Then edit the abiquo.properties file and enter the following property containing the IP address of the CIFS server:

Code Block
    abiquo.virtualfactory.hyperv.repositoryLocation = //<SERVER_IP>/vm_repository/

and restart the Tomcat server.

Hyper-V does not create an instance

Symptoms
  • Only happens in Hyper-V
  • This error appears in Events:
    • Error bundling VirtualAppliance: number
    • An error occurred when calling an operation in a Hyper-V machine
  • This error appears in the log:
Code Block
ErrorCode: 32769 ErrorDescription: 'The system failed to convert 'C:\\localRepository\\e13fcbec-2475-46c1-9f90-66aa1f2850be.vhd'. Error Code: General
access denied error14:54:17.420 ERROR c.a.v.v.i.VirtualapplianceresourceDeployer - An error occurred: org.jinterop.dcom.common.JIException: An error was occurred
when calling an operation in a Hyper-V machineErrorCode: 32769. ErrorDescription:
'The system failed to convert 'C:\\localRepository\\e13fcbec-2475-46c1-9f90-66aa1f2850be.vhd'. Error Code: General access denied error
Solution

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  • Oversubscribe your physical machines with an allocation rule for load level compute resources