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Events Problems
Events are not available
Symptoms
No events are available in Abiquo.
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Only Events Related to Roles Are Displayed
Symptoms
No events except those related to roles are displayed.
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Abiquo not connecting to database (Bad handshake)
Symptoms
Attempting to connect to MySQL or MariaDB fails with message: "Error 1043: Bad handshake" when trying to connect with support for pre-4.1 hashed password.
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Remote Services Error Despite Green Lights on Checks
Symptoms
When creating a new Physical Data Center, Abiquo gives an error that some of the remote services aren't properly configured although every check is green.
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NetApp Storage Access Failure
Symptoms
- Cannot access NetApp storage device
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Downloaded Virtual Machine Templates Do Not Appear in the Appliance Library
Symptoms
- The server has been installed or restarted recently.
- Images appear as downloaded in the remote repository.
- No images appear in the Appliance Library.
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Appliance Manager is not working
Symptoms
- Appliance Manager is not working
- NFS server is located on the same machine as the remote services.
- Error message: "Can't validate ''abiquo.appliancemanager.repositoryLocation'' 127.0.0.1:/opt/vm_repository. It's a local repository"
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General Storage Troubleshooting on ESX and ESXi
Symptoms
An external volume is not attached or operational when used in managed storage, generic iSCSI storage volumes or persistent virtual machines, but there is no notification in the GUI or API.
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Cannot Initialize the Extended Disks Error in ESXi
Symptoms
- Deploy in ESXi. The VM is not deployed and the message "Cannot initialize the extended disks" is displayed
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Not Enough Resources Available
Symptoms
When deploying, you receive the notification: "Not enough resources available".
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Persistent Virtual Machine Process Does Not Work Because of Missing iSCSI Client
Symptoms
Check for the existence of a message like "command not found" in the log.
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Persistent Process Does Not Work Because of Missing iSCSI Server
Symptoms
Check for a message like "could not send targets"
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Persistent Process Does Not Work Because of Error in Cloning
Symptoms
- Check for a message like "disk doesn't have enough space"
- The conversion to RAW finished, the volume is created but the image is not dumped to the volume, resulting in the message:
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Hyper-V Does Not Deploy Images
Symptoms
An error occurred when calling the deploy operation in a Hyper-V machine. This error appears in the log:
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Hyper-V Does Not Create an Instance
Symptoms
- Only happens in Hyper-V
- This error appears in Events:
- Error bundling VirtualAppliance: number
- An error occurred when calling an operation in a Hyper-V machine
- This error appears in the log:
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Hyper-V Does Not Deploy Persistent Virtual Machine with Storage
Symptoms
- Persistent VM is properly generated
- When deploying a persistent VM or a VM with storage, this message is displayed in the log: Connection refused.
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Cannot Deploy in XenServer
Symptoms
When deploying, notification in tracer: "SR_BACKEND_FAILURE_47The SR is not available [opterr=no such directory /var/run/sr-mount/fe1a9f24-3699-a02d-e226-dfc59db6b596]" .
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