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Introduction to resellers
Resellers are platform customers (enterprise tenants) that can have their own customers on the platform. This document describes how to create a reseller and a reseller administrator, and the different levels of access that you can grant this user. This document is a basic guide only, and customers should always consult the Abiquo Customer Service team for specific guidance and to resolve any doubts.
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Generally, we recommend that you create a tenant admin role for your specific environment based on the default ENTERPRISE_ADMIN role, and then add scope and additional privileges for reseller administrators.
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Reseller administrator scope and flag
A reseller admin will have an administration scope that includes the Abiquo enterprises (tenants) that they will manage, which are their customers.
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The platform will mark the Reseller with (R) in the Enterprise list.
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Reseller administrator role and privileges
A reseller admin role can have a range of privileges depending on how you will manage resellers and cloud users on the platform. So how the reseller will "manage its customers" will vary, depending on the privileges.
Before you create a reseller admin, we recommend that you first extend the standard ENTERPRISE_ADMIN role to create a basic tenant admin role for your platform. For example, if your tenant admins should be able to manage hard disks, add this privilege, and so on.
Base reseller privileges
The base privileges for reseller admins are these Home view privileges:
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The reseller admin stays in the enterprise they have switched to until they switch to another. The enterprise does not change when the user logs out and logs in again.
Users view privileges
The users view privileges determine how the administrator can manage their customers and cloud users.
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For example, if you manage all cloud user accounts with a centralized system, you may wish to remove the Manage users privilege from the reseller administrator.
User management
If your reseller will be managing users, in addition to the Manage users privilege that is part of the standard tenant admin role, you can assign additional privileges.
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Note that although the privilege is called "Manage users of all enterprises", the administrator can only manage the enterprises listed in their scope.
Shared resource management
If your reseller needs to be able to share resources (VM templates and VApp spec blueprints) to give access to their customers, then your reseller will be able to share templates and specs by assigning (or unassigning) their own scope and the scopes beneath their scope in the hierarchy to templates and specs.
Note that it is possible for enterprises to belong to more than one scope and this means that you can create a scope just to group tenants who will all use the same resources.
Resellers creating tenants and the scope hierarchy
If your reseller is able to create their own tenants, Abiquo will automatically add these to the reseller's scope.
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Note that each enterprise must have a default scope and you should check that this scope is appropriate (for the enterprise and users) and use the lowest possible scope for the enterprise, because administrators can assign the enterprise scope to users, even if it is higher than or completely different to their own scope!
Reseller Pricing
With the platform's pricing system, you can assign prices to your reseller customers using a pricing model, which has a list of resource prices. Generally, you would enable resellers to view their own pricing model and to create new pricing models for their own customers, based on the prices that you will charge them.
For a full guide to Pricing for the Reseller, see Reseller Pricing in the pricing documentation.
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Create an organization hierarchy
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